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Subject: Not getting newsletters

rf_schirmer opened this issue on Nov 01, 2011 · 6 posts
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rf_schirmer ( ) posted Tue, 01 November 2011 at 7:21 AM · edited Sat, 05 October 2024 at 5:50 PM

I have not changed my preferences, but I am no longer receiving any newsletters.  The last one I received was on Oct 5.  I am still receiving alerts for calendar events, wishlist items, and new products from favorite vendors, just not newsletters.  I have checked my spam folder, they're not getting diverted there, they just don't seem to be coming at all. Could you look into this, please?

Thanks,

Robert

KristiS ( ) posted Tue, 01 November 2011 at 9:38 AM

Hello,

I have added the newsletter role to your account.

If you continue to have problems, please send an email to marketing@renderosity.com.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

pyrodragon-saint ( ) posted Wed, 16 November 2011 at 6:03 AM

I'm having the exact same issue. I tried clicking and unclicking the subscribe box to see if that helps. That was over a week ago. I'm getting everything but the Newsletter. I'm getting the daily digest and I didn't even click that to subscribe!!! 

Jumpstartme2 ( ) posted Wed, 16 November 2011 at 10:34 PM

Pyrodragon-saint,

You are subscribed to the newsletter, so if you don't get one tomorrow {Thursday} please send an email to marketing@renderosity.com and let them know.

Thanks!

Jani

~Jani

Renderosity Community Admin
---------------------------------------

thaaksma ( ) posted Thu, 17 November 2011 at 10:58 AM

@pyrodragon-saint - I'm showing that our weekly newsletter was successfully sent to your email address on November 16, 2011 at 3:33am (cst).  I wanted to check in to make sure you've received.

If you're still having issues, you can sitemail me at 'thaaksma' or send an email to timh@renderosity.com

Thanks,

Tim


pyrodragon-saint ( ) posted Thu, 17 November 2011 at 9:19 PM

Got it. Thank you bunches! :D

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