Mon, Jan 20, 3:53 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 1:55 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Duplicate order/Need one cancelled

Faerydae opened this issue on Dec 29, 2011 · 4 posts
Back to Forum Print
Faerydae ( ) posted Thu, 29 December 2011 at 11:16 PM · edited Mon, 20 January 2025 at 12:19 PM

I tried to place an order with one visa gift card and was getting a message saying something about address validation error so I used another one and that worked. Now I see both cards were charged even though I received the error. Please refund one of these orders to my card. Orders are112063935 and 112063924. Thank you.

KristiS ( ) posted Fri, 30 December 2011 at 9:40 AM

contacting you via site mail.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Faerydae ( ) posted Fri, 30 December 2011 at 10:47 AM

Thanks Kristi!

KristiS ( ) posted Fri, 30 December 2011 at 11:14 AM

You are very welcome :)

Have a great day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.