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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Render rewards

Bossie_Boots opened this issue on Jan 06, 2012 · 9 posts
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Bossie_Boots ( ) posted Fri, 06 January 2012 at 6:45 AM · edited Fri, 27 December 2024 at 2:20 PM

Hi i have just tried to use my coupan on a product that is not part of any deal and its telling me it has expired or not vallied it expires on 31st of the 1st 2012 thanks in advance lou x

 

 

 ps i tride coupan and gift cert.

KristiS ( ) posted Fri, 06 January 2012 at 11:58 AM

Hello,

The code for Render Rewards needs to be entered in the "gift certificate" box as it is a gift certificate, not a coupon.

Please be sure to click the "apply" button after it is entered in the correct box to be sure the Render Rewards gets applied to the order correctly.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Bossie_Boots ( ) posted Fri, 06 January 2012 at 1:11 PM

I did that and i have tried loads of times it does not work thanks for reply hugs lou x

KristiS ( ) posted Fri, 06 January 2012 at 2:01 PM

Hello,

I have sent you a site mail :)

Thanks!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Bossie_Boots ( ) posted Fri, 06 January 2012 at 2:05 PM

Ok thank you so much hugs lou x

KristiS ( ) posted Fri, 06 January 2012 at 3:11 PM

You are very welcome: )

Hugs,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Bossie_Boots ( ) posted Sun, 08 January 2012 at 4:06 AM

This gift voucher still does not work is anything going to be done or am i going to loose it?

StaceyG ( ) posted Sun, 08 January 2012 at 6:23 PM

Hi Bossie,

 

Kristi is going to contact you tomorrow during our normal business hours to help you figure out what is happening when you are using your render rewards during checkout. We've both tested this code and it is working properly on our end but she will help you get this resolved:)

 

 

Thank you

Stacey

Bossie_Boots ( ) posted Mon, 09 January 2012 at 12:42 AM

Hi Stacy thank you for replying do you think it might be because im copying and pasting it i will try again hugs lou x

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