I need the download link for my Order#111384658, specifically for the bonus DM Kristine character that came with DM's Fantasy Visions.  Please help me. My hard drive that contained all my 3D Poser data died and I'm having to rebuild my entire collection and Kristine was one of my favorite models. Thanks for any help you can provide.

Hello,

I have reset all of your downloads for you so you can try again.

Please be sure to disable any download accelerator/ manager for they do not work with our system.

Thank you and have a nice day,

Tina

Renderosity Admin

I had no problems downloading DM's Fantasy Visions again but the link to the Bonus charachter Kristine is missing.  The link to the Bonus Kristine.zip was oringinally sent to me via Renderosity's email system. If that file can be found and sent to my Renderosity email account, I would greatly appreciate it. Thanks.

You will need to contact the vendor via sitemail for any bonus files as those are promotions that the vendor creates for their store, Renderosity does not host or have those bonus files.

Thank you

Stacey

Marketplace Manager 

Thank you Stacey!

You are very welcome:)

Order Nummber:  112129445

Last night I bought a Figure called Momo Bot from Circleman , well on the front it say's DAZ so I go with the expectation to get a Working Figure , the promos look great but are totally missleading the Buyer , thinking you get a qute Posable figure , well I have to admit I did not read the bottom assuming that DAZ would mean Poser or Daz ready Figure , but it is a Static and unrigged , I was Pretty disapointed as I tryed to use it in Poser and is actually Totaly useless for any Programm exept I wanna reproduce the Promo Pictures in witch I could save money just Downloading the Promo Picture, I Hope that you might consider to give me a refound for this Purchase .

thank you in advance

GATE 

Hello,

You will need to contact the vendor directly for product support and/or refund request.

To contact the vendor please click the "contact" link next to the vendor's 

name on the product page, or use the site mail system.

Site mail requires only the vendor's username.

Please allow 3 full business days for a response.

If you have not heard from the vendor in that time frame, please let us know 

so we can contact them on your behalf.

 In the future please either email store@renderosity.com or start your own thread for your specific isssue since this thread was started by another customer about their own specific issue as we could miss your post 

Thank you,

Stacey

Marketplace Manager