Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: please reset download

slvsh opened this issue on Jun 13, 2012 · 4 posts

Back to Forum Print

slvsh ( ) posted Wed, 13 June 2012 at 1:53 AM · edited Fri, 08 November 2024 at 6:43 AM

because the download speed is slow, i tried different ways to download my item (order 112147222)...

now i got "You have exceeded the maximum number of downloads allowed for this product”...

please reset my download, and i'll be more patience.

thx.

TinaK ( ) posted Wed, 13 June 2012 at 10:32 AM

Hi,

I have reset all of your downloads.

Please let me know if there is anything else that I can help you with.

Have a wonderful day.

TinaK

Tina Kaylor

Community Manager

slvsh ( ) posted Wed, 13 June 2012 at 12:11 PM

i'm grateful for your help!

Thx a lot~

TinaK ( ) posted Wed, 13 June 2012 at 2:07 PM

You are most welcome anytime.

TinaK

Tina Kaylor

Community Manager