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Subject: please reset download

slvsh opened this issue on Jun 13, 2012 · 4 posts

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slvsh ( ) posted Wed, 13 June 2012 at 1:53 AM · edited Wed, 20 November 2024 at 5:38 AM

because the download speed is slow, i tried different ways to download my item (order 112147222)...

now i got "You have exceeded the maximum number of downloads allowed for this product”...

please reset my download, and i'll be more patience.

thx.

TinaK ( ) posted Wed, 13 June 2012 at 10:32 AM

Hi,

I have reset all of your downloads.

Please let me know if there is anything else that I can help you with.

Have a wonderful day.

TinaK

Tina Kaylor

Community Manager

slvsh ( ) posted Wed, 13 June 2012 at 12:11 PM

i'm grateful for your help!

Thx a lot~

TinaK ( ) posted Wed, 13 June 2012 at 2:07 PM

You are most welcome anytime.

TinaK

Tina Kaylor

Community Manager