Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi All
I still find that the marketplace has some serious detremental issues after the updates. Whereas I am pleased to see that we the customers were listeneed to very promptly by the team at Renderosity and they fixed up the clicking on the thumbnail of the product the fact remains that when I now go to the marketplace what's new section more than 3.4 of my screen is taken up by obnoxious big buttons, missaligned heading and to top it all of sponsored items. This means that when I open the page I get to see nothing of what's actually new but I get to see what I could not care less about!
Please fix this ASAP. I can understand the all mighty pursuit of the $ but not at the expense of my time. The designer of these current set of updates should have done either some pilot study or asked at the very least people who are very frequent visitors e.g. every single day visitors :biggrin: before ruingin the site look and feel!
Please see the reason one more time and fix the layout of the marketplace to make it look reasonable again!
Dear people,
I totally agree with tomasz23, the wath's new section is ugly and useless. I expect new items and not big and fat sponsored links if I click on this section.
DAZ did the same failure and since they lunched their new marketplace and the ugly and useless look and feel experience I never bought anything from them again. Contentparadise did the same failure in the past and they changed the whole thing and since then, I never bought any 3D content from them and in generally I spent a lot of money for these 3D-things as many people do. Last but not least I buy 3d content to support the artists as well and I like if artists can realize an income with their work.
Hopefully Renderosity does not the same failure and ruin a functional marketplace with unintelligent $$$ ideas!
A successful business is important but unfortunately often ruined by unintelligent $$$ ideas, because the people in power can't get enough and forget the customers from time to time.
I post once in a blue moon a comment and normally I do this only if things become weird.
Renderosity and RDNA are by far the best commercial (affordable) marketplaces at the moment, and it would be a great pity if things become weird.
Well, this is my two cents worth only... thanks.
Sorry to say that but the line with the sponsored items goes on my nerves. I have a big monitor and on the right and left side is so much unused space i am starting to hate the big posersites, it makes purchasing at a store a rather unpleasant experience.
If by my life or death I can protect you, I will!
Another voice expressing the great dislike for the sponsored items row in the What's New
It is not only on the first page (which already puts me in a bad mood), but also in EVERY subseqent page - usually with exactly the same items.
Please move it to the side, make it smaller or preferrably remove it completey from the What's New. This is costing you and the vendors money
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
Well, I can get directly to a product's listing if I click on the text for the item rather than the thumbnail. But the only way I can grab the thumbnail to store with my zip is to click on the thumbnail and grab it from the little-not-enough-info window that pops up THEN I have to click the thumbnail to get to the listing.
I don't care for this at all.
And icons for account, etc?
Give me back text!!
If you want the place to look, work and act like a mobile app then make yourself a mobile app. I don't use my phone or tablet to purchase or even browse stuff for Poser/Studio.
Thank you.