I have Vue Infinite 10, and I'm under maintenance.  I gather that means I can download 10.5 free if I want.

Should I?  Is it an improvement?  Is it stable?

And how, exactly, do I get this upgrade? 

E-on may well have sent me an e-mail explaining all this, but I just found out Gmail is blocking E-on as spam. 

Yep, you would have been sent an email but if you go to your account at the e-on website click on Your Orders, Download Links, Serial Numbers and Invoices link and then Vue 10.5 it will take you to a page where you can have the download link emailed to you.

With Vue Infinite 9.5 I didn't install it and when I came to install Vue Infinite 10 I had to install 9.5 first. E-on said they were going to fix this but I've no idea if Vue Infinite 11 will be the same or not.

I created a Yahoo email account just so I could receive emails from both e-on and Cornucopia3D.  Contact e-on tech support if the Vue 10.5 download link for your online account has expired.

Thank you kindly!

Downloading now...

Downloaded and installed, but I can't run the program.  I get a "bad serial number" error message.

Even though it accepted that very same serial number before allowing me to download the program.  Sigh.

Same place in your user account, next to Vue 10.5, there should be a "Send serial" button.

Quote - Same place in your user account, next to Vue 10.5, there should be a "Send serial" button.

Thank you!  That worked.

Kind of a confusing setup.  When I started the program, it didn't ask me to put in a serial.  It already had the Vue 10 serial I used to download 10.5, and said it was wrong.  If it had been blank, it might have occurred to me that I needed a new serial.

Guess the confusion comes from the fact that both apps are Vue 10, only the build nbr is different, so your machine thought you were reinstalling Vue 10.

That would make sense.  I always deleted my previous Vue and removed any reference to it in the registry.  So there was nothing in the blanks when I installed the newer Vue.

I never delete the previous version until I am convinced the new version is stable enough for use.

On OS X each installation seems to be independent.

I've just started using Vue 10.5 on Windows 7, so will find out in November(?) what happens when I install a new version.

e-on Software should fix this kind of thing in testing. It's not very professional! It shouldn't be necessary to hack the Windows registry...

There's no need to hack anything. But as for Windows or Vue knowing your serial by itself...

Quote - It shouldn't be necessary to hack the Windows registry...

That's just something I do.  modo and Carrara and Hexagon and .... all leave stuff in the registry.  I like to have a clean system before I install a previous version of an app, so my associated file icons and file paths all work correctly for one thing.