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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Double Charged

islandgurl31 opened this issue on Oct 31, 2012 · 3 posts
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islandgurl31 ( ) posted Wed, 31 October 2012 at 10:26 AM · edited Fri, 22 November 2024 at 10:01 AM

Hello I just got a couple of things and it was showing twice in my order history. I clicked on both and one was empty and the other had my order. Then went and checked my bank account and it has two orders for $8.99 each.

The order numbers are:

Order #: 112218645  (Showing my dl's)

Order #: 112218646 (Empty). Is there anything that I could do to fix it? Thank you and take care :-)

TinaK ( ) posted Wed, 31 October 2012 at 12:24 PM

Hello,

I have deleted the empty order 112218646 from your account and I have issued a credit back to your CC.

 

Please let me know if there is anything else I can assist you with today.

 

Happy Halloween.

 

TinaK

Tina Kaylor

Community Manager

islandgurl31 ( ) posted Wed, 31 October 2012 at 1:07 PM

Thank you so much :-) ! Happy Halloween 

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