Wed, Nov 13, 11:10 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Purchased product here twice

novelist999 opened this issue on Nov 02, 2012 · 4 posts
Back to Forum Print
novelist999 ( ) posted Fri, 02 November 2012 at 4:12 PM · edited Wed, 13 November 2024 at 11:05 PM

Today, I purchased Pose Me Perfect Fae, and I noticed when I installed it that I already had it. So I looked up my purchases and saw that I purchased it here twice. I'm not sure how this happened. Normally when I try to put a previously purchased product in my cart, I get a message that I've already purchased it.

Here are the two orders:
112220990
112189505

Thanks
novelist999

KristiS ( ) posted Fri, 02 November 2012 at 5:14 PM

Hello,

I have issued an instore credit for order #112189505 since it was a duplicate purchase.

Thank you and have a great weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

novelist999 ( ) posted Fri, 02 November 2012 at 10:59 PM

Thank you!

KristiS ( ) posted Fri, 02 November 2012 at 11:00 PM

You are very welcome:)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.