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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 7:17 pm)

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Subject: Purchased product here twice

novelist999 opened this issue on Nov 02, 2012 · 4 posts
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novelist999 ( ) posted Fri, 02 November 2012 at 4:12 PM · edited Wed, 31 July 2024 at 2:47 PM

Today, I purchased Pose Me Perfect Fae, and I noticed when I installed it that I already had it. So I looked up my purchases and saw that I purchased it here twice. I'm not sure how this happened. Normally when I try to put a previously purchased product in my cart, I get a message that I've already purchased it.

Here are the two orders:
112220990
112189505

Thanks
novelist999

KristiS ( ) posted Fri, 02 November 2012 at 5:14 PM

Hello,

I have issued an instore credit for order #112189505 since it was a duplicate purchase.

Thank you and have a great weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

novelist999 ( ) posted Fri, 02 November 2012 at 10:59 PM

Thank you!

KristiS ( ) posted Fri, 02 November 2012 at 11:00 PM

You are very welcome:)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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