Sun, Jan 26, 10:40 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 8:23 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: reset please

sandraz63 opened this issue on Nov 09, 2012 · 8 posts
Back to Forum Print
sandraz63 ( ) posted Fri, 09 November 2012 at 2:49 PM · edited Sat, 10 August 2024 at 7:13 AM

I need a reset on order number 111133834...

 

thanks,

sandy

StaceyG ( ) posted Fri, 09 November 2012 at 8:55 PM

Hello

 

I've reset your downloads for you

sandraz63 ( ) posted Sat, 10 November 2012 at 9:36 AM

Hi Stacey,

I tried to redownload the file and it still says same thing "you have reached the maxium download" Could you plz reset this again... order # 111133834

 

Thanks

Sandy

StaceyG ( ) posted Sat, 10 November 2012 at 10:36 AM

I've reset it for you. Please be sure to have any download accelerators/managers disabled when downloading from Rendo

 

Let me know if it works okay this time

 

Stacey

sandraz63 ( ) posted Sat, 10 November 2012 at 10:50 AM

Hi Stacey,

Still the same,Still will not download, I dont know if it matters but this is within the GIFTS section.... I have popups off and restarted browser still no difference...

Thanks

Sandy

StaceyG ( ) posted Sat, 10 November 2012 at 10:59 AM

Oh yeah that does make a difference because I was resetting your account downloads but now I've reset that specific order number. Sorry about that:)

sandraz63 ( ) posted Sat, 10 November 2012 at 11:02 AM

Hi Stacey,

All is working now, Thanks alot for your time.....

StaceyG ( ) posted Sat, 10 November 2012 at 12:55 PM

Yay!! Thanks for letting me know and sorry it took so long lol

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.