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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 6:50 pm)

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Subject: Refund?

taoz opened this issue on Apr 21, 2013 · 3 posts
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taoz ( ) posted Sun, 21 April 2013 at 8:49 AM · edited Tue, 21 January 2025 at 7:29 PM

I've just discovered that I recently bought two items which I already have. The reason is that because of a store glitch the files were missing in my downloads, so Kristi sent them to me as gifts instead. Therefore the store didn't warn me when I put them in the cart again. Is it possible to get a refund for the duplicates?

The order with the missing download links is: 111936980

Gift orders are: 111938022, 111938094

Duplicate purchase order: 112308510

Product names are "Katana" and "Contessa"

AmandaC ( ) posted Sun, 21 April 2013 at 10:38 AM

Hello zenzai! I have issued you a refund in form of store credit to your 

account. :)

 

Thank you and have a great day!

Amanda 

taoz ( ) posted Sun, 21 April 2013 at 12:59 PM

Thanks very much, and same to you! :)

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