Sat, Nov 2, 3:12 PM CDT

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Payment Problem


Bendinggrass ( ) posted Thu, 06 June 2013 at 9:01 PM · edited Mon, 28 October 2024 at 11:27 PM

Hi.

I just today purchased two itms in one order, but I was billed twice.

Could you correct this please.

Order # 112342014 worked fine. $12.94 was charged.

Order # 112342013 also went through, with no items, and I was charged $12.94.

If it helps you, please simply put that money into my account to be used at a later time.

Thanks.

Randy Nugent


KimberlyC ( ) posted Thu, 06 June 2013 at 9:55 PM

KimberlyC has moved this thread from the Community Center forum to the MarketPlace Customer Support forum as of Thursday, June 6, 2013 9:55 pm.



_____________________
.::That which does not kill us makes us stronger::.
-- Friedrich Nietzsche


AmandaC ( ) posted Fri, 07 June 2013 at 2:03 PM

Hello, 

     I have deleted the duplicate order and refunded your mastercard. :)

Have a great weekend!

Amanda 


Bendinggrass ( ) posted Fri, 07 June 2013 at 6:05 PM

Thanks very much.

I appreciate that.


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.