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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Payment Problem


Bendinggrass ( ) posted Thu, 06 June 2013 at 9:01 PM · edited Sat, 02 November 2024 at 3:12 PM

Hi.

I just today purchased two itms in one order, but I was billed twice.

Could you correct this please.

Order # 112342014 worked fine. $12.94 was charged.

Order # 112342013 also went through, with no items, and I was charged $12.94.

If it helps you, please simply put that money into my account to be used at a later time.

Thanks.

Randy Nugent


KimberlyC ( ) posted Thu, 06 June 2013 at 9:55 PM

KimberlyC has moved this thread from the Community Center forum to the MarketPlace Customer Support forum as of Thursday, June 6, 2013 9:55 pm.



_____________________
.::That which does not kill us makes us stronger::.
-- Friedrich Nietzsche


AmandaC ( ) posted Fri, 07 June 2013 at 2:03 PM

Hello, 

     I have deleted the duplicate order and refunded your mastercard. :)

Have a great weekend!

Amanda 


Bendinggrass ( ) posted Fri, 07 June 2013 at 6:05 PM

Thanks very much.

I appreciate that.


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