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Subject: Galleries--What Happened?


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adorety ( ) posted Wed, 21 August 2013 at 8:08 PM

I especially like the double ad of the same product, side by side, hovering above my image. Maybe people will be twice as likely to buy it.


TinaK ( ) posted Wed, 21 August 2013 at 9:11 PM

Quote - I especially like the double ad of the same product, side by side, hovering above my image. Maybe people will be twice as likely to buy it.

 

This has been reported.

Tina Kaylor

Community Manager


TinaK ( ) posted Wed, 21 August 2013 at 9:23 PM

Just wanted to let everyone know at this time we are only dealing with bugs or technical issues with the revamp of the Galleries and I will be forwarding those issue to the programmers so they can resolve them as quickly as possible.  Please understand that I am taking notes on any of your cosmetic/style feedback and suggestions and I will discuss them with the Admin team after we get all of the other technical issues addressed.

We certainly appreciate all of your feedback/suggestion and they will all be addressed eventually.  I just did not want you to think they are being ignored.

 

 

.

Tina Kaylor

Community Manager


DocMikeB ( ) posted Wed, 21 August 2013 at 9:26 PM · edited Wed, 21 August 2013 at 9:34 PM

Quote - - Most importantly, please bring back the ability to mouse-over a thumbnail to bring up the stats on that image (views, comments, etc.). The new "eye button" is much less efficient. - There is a lot of wasted space on the page where an image is displayed; the previous design was much more efficient, requiring much less scrolling to get to the comment section.

-The comment section is much harder to visually scan. Before, the commenter's name was displayed below his avatar; now they are separated. And again, there is just way too much space between sections, between comments, etc

I totally agree... the previous gallery was better.
More efficient and pleasant to see.
This design has lot of wasted space (the comments boxes are huge) and now I have the not-so-cool feeling to browse Tumblr. Not my intention to be rude, but I hope its NOT a change made to meet the requirements of tablets and smartphones. Lately a lot of sites are jumping on that bandwagon... LOL

Greetings and regards, Mike.


adorety ( ) posted Wed, 21 August 2013 at 9:36 PM

Right on TinaK. I understand, now, that this is a work in progress and we are all beta testers. That being said, a little levity may be necessary from time to time. No disrespect intended :)

Talking about aeshetics too. All that stuff crammed in above an image, I think is too much. When I click to go visit and comment on someone's image in the galleries, I don't really like being confronted with so many ads and toobars. I do like the "Browse" gallery toolbar, but maybe the other two could go at the bottom or just away. And with the ads; there's one at the top and stuff along the side and bottom. Do we really need another banner ad just above the image? In fact it would be better to keep the three toolbars at the top and scrap the extra banner ad. Or make the three toolbars in to one master panel/toolbar. They are slightly redundant.

Just more food for thought, as if your plate wasn't full already.

AD


auntietk ( ) posted Wed, 21 August 2013 at 10:47 PM · edited Wed, 21 August 2013 at 10:48 PM

I guess I can only think about one thing at a time!  LOL!  Now that you've solved the writer's gallery problem (and a thousand thanks for that!) ...  next up ...

I miss the hover feature.  The eye doesn't do it for me.  Aside from an extra click, it doesn't give me the information I want.  I love knowing how long ago I posted an image.  "Posted 23 hours 15 minutes ago" is so much more helpful than having a time and date posted.  Is that Tennessee time?  West Coast time?  What day is it?  How long ago did I post?  I'm retired.  I shouldn't have to think so much.  :P

Okay ... two this time ...

The white box that contains details, statistics and EXIF data (for photographs) is so big I feel like I should hire a dance band and fill the space!  Maybe a football game would fit in there.  A small country?  Holy cats!  That's a lot of room for no reason.

Oh yeah, one more thing ... :P

I used to click on "my gallery" and it would take me to my gallery page.  24 images, mine, all mine, with my stats at the bottom.  Now it takes me to the page where my most current image is at the top, next three below that, most recent views, most recent favs ... whatever.  Is there a way to get to my gallery page without going to that summary page and clicking where it says "you have posted blah-de-blah number of images?"  I keep trying different things, but can't figure it out.

Bugs?  Design commentary?  Silly question?  I don't know ... do what you can for me, okay?  :)

Thanks, Tina! 

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


brewgirlca ( ) posted Thu, 22 August 2013 at 10:03 AM

TinaK

Thank you for letting us know that you are at least considering our design issues and are focusing on technical right now.

So here is a technical one for you, it effects both the Galleries Page and the Market Place Page, at a minimum.

When you go to the Home banner and click on say Galleries, the drop down menu goes behind one of the underlying lower banners instead of on top of it. That mean options, such as My Home Page are not clickable because they are covered by an overlying banner.

And I agree with Antijee, My Galleries page is well buggered up now. That should be just my images showing up. For me this has to be a technical glitch and not a design issue because who would make a My Galleries Page that included 75% of stuff that was not My gallery??

Keep going girl. You are giving us the best feedback anyone has to date when a major design change hits us in the solar plexus.


FutureFantasyDesign ( ) posted Thu, 22 August 2013 at 11:24 AM

I have very bad vision,  but honestly I like the new layout. I have seen none of the text issues and I use Lunascape. (*like FF). I just uploaded an image, and except for the Vendor drop down glitch everything seems to be good. I agree there is a lot of wasted space, but in a way it showcases the art more.

I think it looks more professional and clean. Just my thoughts.

HugZ!
Ariana

Is there water in your future or is it being shipped away to be resold to you?
Water, the ultimate weapon...

www.futurefantasydesign.com


goldie ( ) posted Thu, 22 August 2013 at 12:59 PM

i agree with all your points, auntietk. i especially miss the mouse-over stats information box.

Furthermore, IMHO,  the only positive change to the Galleries is the fix for the visitors' comment box.  The other changes really add little to nothing/improve nothing...

 

Quote - I guess I can only think about one thing at a time!  LOL!  Now that you've solved the writer's gallery problem (and a thousand thanks for that!) ...  next up ...

I miss the hover feature.  The eye doesn't do it for me.  Aside from an extra click, it doesn't give me the information I want.  I love knowing how long ago I posted an image.  "Posted 23 hours 15 minutes ago" is so much more helpful than having a time and date posted.  Is that Tennessee time?  West Coast time?  What day is it?  How long ago did I post?  I'm retired.  I shouldn't have to think so much.  :P

Okay ... two this time ...

The white box that contains details, statistics and EXIF data (for photographs) is so big I feel like I should hire a dance band and fill the space!  Maybe a football game would fit in there.  A small country?  Holy cats!  That's a lot of room for no reason.

Oh yeah, one more thing ... :P

I used to click on "my gallery" and it would take me to my gallery page.  24 images, mine, all mine, with my stats at the bottom.  Now it takes me to the page where my most current image is at the top, next three below that, most recent views, most recent favs ... whatever.  Is there a way to get to my gallery page without going to that summary page and clicking where it says "you have posted blah-de-blah number of images?"  I keep trying different things, but can't figure it out.

Bugs?  Design commentary?  Silly question?  I don't know ... do what you can for me, okay?  :)

Thanks, Tina! 


TinaK ( ) posted Thu, 22 August 2013 at 1:12 PM · edited Thu, 22 August 2013 at 1:13 PM

Quote - I have very bad vision,  but honestly I like the new layout. I have seen none of the text issues and I use Lunascape. (*like FF). I just uploaded an image, and except for the Vendor drop down glitch everything seems to be good. I agree there is a lot of wasted space, but in a way it showcases the art more.

I think it looks more professional and clean. Just my thoughts.

HugZ!
Ariana

 

Thanks for the great comments.

 

We are taking note of everyone's concerns and will try to get them resolved or at least find a common ground for everyone.

Tina Kaylor

Community Manager


RodS ( ) posted Thu, 22 August 2013 at 7:13 PM

LOL @ Roxy.... Sizzle, sizzle..  :-O

I have to agree with Roxy and Art.... Even with my simple hobbiest website, I test every change thouroughly - in IE, Firefox, and Chrome - to make sure things are working right BEFORE I go 'live.' I know a site like Rendo is a whole different animal, but I think you are doing yourself a disservice by apparently not testing everything before going live.

On the positive side...

Well, I see the bright white has been muted down a bit - thank you! At first, I didn't mind the white background, but it does tend to tire the eyes of us older folks (and most of the folks here have been around the block more than once..). The mid gray is much better.

And a great big HUG and a THANK YOU for the bigger text boxes! That's gonna make a lot of folks very happy!

Overall, I think it looks good, and I'm confident you'll continue to tweak things to make it even better.

"I reject your reality and substitute my own" - Adam Savage


brewgirlca ( ) posted Thu, 22 August 2013 at 7:24 PM

Thank you for changing the white comment boxes to gray, that is a big improvement. I still think you need to go the extra mile and have white text on a gray background, just like you have here, but a good step in the right direction!

And thank you ever so much for giving us decent size boxes to put our text entries into. That is awesome. I have not bought any products from RMP as a protest since you went to the small boxes. Now I will consider buying and doing 3-d work again.

Good job. And I have to say this is the most positive response the community has recieved over a major site change that I have seen. I am impressed.


TinaK ( ) posted Thu, 22 August 2013 at 8:05 PM

Thanks brewgirlca

Tina Kaylor

Community Manager


RodS ( ) posted Thu, 22 August 2013 at 9:46 PM

Let me add my kudos to what Roxy said. Your quick responses and the positive changes demonstrate that our input is being considered and acted on. This is a refeshing change in direction, and one that is appreciated more than you know.

Thank you very much for listening! I'm excited again!

"I reject your reality and substitute my own" - Adam Savage


auntietk ( ) posted Fri, 23 August 2013 at 12:08 AM

Oooooooohh ... I like the new gray.  That's very nice.

I thought it was my imagination, but I checked again today, and I think I really have found an annoying glitch that's over there (at RR, as opposed to me doing something odd).  When I comment on an image, and click "post comment," my next step is to hit my "back" button twice and back up to the gallery page so I can look at the next picture I want to see.  (I don't just go "next next next," because I don't have time to look at every post.)  So I submit my comment, click the back arrow, and it takes me to the image I just looked at, with my comment at the bottom.  Clicking the back arrow one more time used to take me back to the gallery page, but ... no more!  Now I have to click it two or three times to make the darned thing back up.  Can you fix that?

Put this in the "suggestion" category:  All that space for the specs, etc, looks better in gray with lines between, but it's still a lot of vertical space for a little bit of information.  Would it be possible to make three boxes next to each other (horizontal) rather than three bits of information one below the other?  It would be a better use of space, and not so much scrolling. 

Thanks for listening!  :)

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


FaeMoon ( ) posted Fri, 23 August 2013 at 7:29 AM

Thank you for the better text box and the gray background instead of white!  It looks so much better and I don't have to resize the box everytime I make a comment now!

Great job and a huge improvement!!!


Fenier ( ) posted Sat, 24 August 2013 at 8:33 PM

Quote - I have to agree with Roxy and Art.... Even with my simple hobbiest website, I test every change thouroughly - in IE, Firefox, and Chrome - to make sure things are working right BEFORE I go 'live.' I know a site like Rendo is a whole different animal, but I think you are doing yourself a disservice by apparently not testing everything before going live.

I am a front end web developer, and I agree few things are as important as cross client testing.

That said.. I doubt most people realize what that means.

Desktop Operating Systems

  • Windows (Various)
  • Mac OS X (Various)
  • UNIX (Various)
  • Linux (Various)
  • Chrome OS

Mobile Operating Systems

  • Android (Various)
  • iOS (iOS 6)
  • Firefox OS
  • Blackberry 10
  • Windows

Major Desktop Clients

  • Internet Explorer: 8,9,10
  • Safari 5 / 6
  • Firefox 23
  • Chrome 29
  • Opera 12 / 15

Major Mobile Clients

  • Firefox
  • Chrome
  • Default Android Browser
  • Internet Explorer
  • Silk (Amazon Kindles)
  • Safari
  • Opera

Upcoming Mobile Operating Systems

  • Unbuntu Touch
  • Sailfish
  • Tizen
  • iOS 7 (in September)

Upcoming Desktop Browsers

  • Chrome 30 (5 Weeks)
  • Firefox 24 (3~ Weeks)
  • Internet Explorer 11 (in October)

Now take all the preceding lists and view them at every common resolution.

Firefox & Chrome update every six weeks automatically. 

Chrome OS updates about every six weeks, and Firefox OS updates every 3~ months.  

Microsoft, since IE 10, has started force upgrading people.  This means in October, when IE 11 is released everyone on 10 whom does not opt out will eventually be upgraded to IE 11 during one of the normal 'Patch Tuesdays'.  And let me tell you, IE 11 breaks a lot of older IE hacks, and can easily break large sections of, or entire, websites.

Any company that depends on the web for income needs to have dedicated testing done for based on incoming traffic patterns.  There's simply no other way to ensure everything works because there is so much variation, and you do not deploy until the testing is complete.

You are dealing with multiple platforms, code bases and rendering engines all of which were upgraded between one and six times in the past year.  If you want the site to look good, you can't skip testing.

-Fenier


auntietk ( ) posted Sun, 25 August 2013 at 12:37 AM

I thought it was my imagination, but I checked again today, and I think I really have found an annoying glitch that's over there (at RR, as opposed to me doing something odd).  When I comment on an image, and click "post comment," my next step is to hit my "back" button twice and back up to the gallery page so I can look at the next picture I want to see.  (I don't just go "next next next," because I don't have time to look at every post.)  So I submit my comment, click the back arrow, and it takes me to the image I just looked at, with my comment at the bottom.  Clicking the back arrow one more time used to take me back to the gallery page, but ... no more!  Now I have to click it two or three times to make the darned thing back up.  Can you fix that?

 

It appears to have been fixed, and has been working just fine since last night.  Thanks!  :)

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


TinaK ( ) posted Sun, 25 August 2013 at 9:14 AM

Thanks auntietk.

Tina Kaylor

Community Manager


3DGuy ( ) posted Tue, 27 August 2013 at 3:15 AM

I was browsing the photogallery today and 2 things bothered me.

  1. It's hard to tell in de paginator what page you're on. The active page should be more pronounced.

  2. there's 2 arrow buttons. A '>' and a '>>'.  Everywhere else on the web the single '>' means next page. Here it means skip 5 pages (same for the '<'). I only happened to notice this because I failed to find my last upload and found a page with previous upload. This means that when people are browsing a gallery they easily skip 5 pages worth of images without noticing. Especially in combination with my first point.

What is a friend? A single soul dwelling in two bodies. - Aristotle
-= Glass Eye Photography =- -= My Rendo Gallery =-


TinaK ( ) posted Tue, 27 August 2013 at 9:27 AM

Thanks for reporting these issues 3DGuy we will take a look at them.

Tina Kaylor

Community Manager


auntietk ( ) posted Tue, 27 August 2013 at 9:33 AM

That 5-page arrow thing has always been like that.  It's quite useful!  Sometimes I want to make a link to something that was posted three years ago, and it would be a pain in the patootie to go through page by page.  Yikes! 

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


3DGuy ( ) posted Tue, 27 August 2013 at 9:40 AM · edited Tue, 27 August 2013 at 9:41 AM

When viewing your own gallery it may be useful, but when viewing the new posts I find it annoying.

It could be handled in how the paginator works. I.E. Select the last available nr and it becomes the first available nr leaving 4/5 extra. Or an extra option so there's next or +5 or something like that.

What is a friend? A single soul dwelling in two bodies. - Aristotle
-= Glass Eye Photography =- -= My Rendo Gallery =-


SeanE ( ) posted Thu, 29 August 2013 at 9:33 PM

The text box such as here keeps freezing on my ipad. All I can do then is reload the entire page ands start again... I did have a longer explanation of the problem but this is ironically my third attempt to type this for exactly this reason...!


IO4 ( ) posted Mon, 02 September 2013 at 8:09 AM

 Sorry Renderosity, I can't say I like the look of image pages. New features are good, but why mess with the visual design?

There's way too much going on in the top part ; 3 menu bars plus a banner above the image. Then there's the enormous statics and details box. Why not have these side by side instead of underneath each other?

And I'm seeing black text on grey backgrounds - not good design from a useability point of view. I though the page layout before was fine - why change it? I don't see this as an improvement. It all looks more cluttered and less professional.

Beginners tutorials for Bryce

Bryce Arena


auntietk ( ) posted Mon, 02 September 2013 at 10:32 PM

Can I retract my "thank you" for fixing the "back" button?  It worked great for a couple of days, but now it's being temperamental again.  Just on this site ... all the other websites I muck around in back up to the previous page just fine.  Sometimes it appears to back up, but then freezes on the page, and I have to go back to the main gallery and retrace my steps again to get to the page I want.  I can be more specific if I seem to be the only one experiencing the problem, or if you need more information.

Thanks, Tina!  :)

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


TinaK ( ) posted Tue, 03 September 2013 at 1:40 PM

Hi auntietk,

I got the same issue.  I don't get this when I use the previous button only when I hit the back arrow on my browser.

We will get someone to look at this for us.

 

Thanks for letting me know.

Tina Kaylor

Community Manager


auntietk ( ) posted Tue, 03 September 2013 at 2:44 PM

Yup ... exactly the same.  Thanks for checking into it!  :)

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


TinaK ( ) posted Tue, 03 September 2013 at 3:03 PM

Tell me which area you are seeing this happen most.  I just tried again and did not have any problems in the What's New or Most Commented.

Tina Kaylor

Community Manager


auntietk ( ) posted Wed, 04 September 2013 at 7:36 AM

I'm mostly in the Photography gallery browsing, so that's where I see it happening.  It only seems to be when I've made a comment and then want to back out to the gallery again.  So here's the sequence:

Looking at photography gallery

Click a thumb to open an image

Make a comment, hit "post comment" button

See my new comment on the page

Hit BACK ARROW to return to the gallery (in the past, this has required two clicks ... one takes me back to the "pre-commented" image, and the second takes me back to the gallery page)

The second back arrow click is the one that isn't working properly.  I just made a comment on an image to make sure this was exactly what was happening, and verified the problem.  The first back arrow click takes me to the "pre-commented" image, but the second one stalls out.  Sometimes if I click repeatedly it clears and backs me up, but sometimes it just dies there and I have to go up to the top of the page to "select a gallery" and start over.

If I look at a picture and don't make a comment, the back arrow seems to work just fine.

Hope that helps!  Let me know if you need anything else, and thanks again for looking into the problem!

Tara

 

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


3DGuy ( ) posted Thu, 05 September 2013 at 5:38 PM

I'm noticing a null image is inserted when previewing a reply to the forum (this causes the spacing at the top of the reply). This bug has been there before, was resolved and now it's back.

What is a friend? A single soul dwelling in two bodies. - Aristotle
-= Glass Eye Photography =- -= My Rendo Gallery =-


auntietk ( ) posted Thu, 12 September 2013 at 1:07 AM

Oh dear.  Now I'm not getting comment bots.  I just posted an image a couple of hours ago, and got a bot that said I had two comments.  Upon looking at the comments on that image, I discovered there were seven comments!  I got notifications on the last two, but not on the first five.  I checked the "notifications" bubble, and realized there were several comments on earlier images that I'd never seen, as well. Hope I got 'em all!  If people are kind enough to leave a comment, I feel like it's incumbent upon me to read them.

Thanks in advance for checking into this!

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


auntietk ( ) posted Thu, 12 September 2013 at 10:52 AM

The bot thing seems okay this morning.  What I got in my email matches my "notifications" page.  :)

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


StaceyG ( ) posted Thu, 12 September 2013 at 3:17 PM

I have nothing "work" releated to add here just saw your name as the last post auntietk and thought I would interrupt really quick to say HELLO! Hope you are doing well:)

 

Stac


auntietk ( ) posted Thu, 12 September 2013 at 3:32 PM

Doin' great, Stacey!  Thanks for checking in!  :)  We're traveling full time now, and having a ball.  Life is good!

Hope you're liking your new job.  But don't you miss us whining at you all the time?  :P

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


auntietk ( ) posted Fri, 13 September 2013 at 12:43 AM

Well, no comment bots again today.  They show up on the notification page here on RR, but no emails.  :(

Please fix soon!  :)

"If your pictures aren't good enough, you're not close enough."  ...  Robert Capa


svdl ( ) posted Sun, 06 October 2013 at 8:39 AM

The zoom function shows some strange behavior. When I make an image, it's usually a "full screen" size one, like 1920x1080 or 1920x1200 px. On the image page itself it's shrunk, of course, but when I zoom the image gets blown up. Not good for quality!

Can the zoom function be fixed to display images at their native resolutions?

The pen is mightier than the sword. But if you literally want to have some impact, use a typewriter

My gallery   My freestuff


TinaK ( ) posted Mon, 07 October 2013 at 10:34 AM

@svdl,

I will look into this issue for you today.

 

Thanks

Tina Kaylor

Community Manager


svdl ( ) posted Mon, 07 October 2013 at 5:08 PM

Thanks!

I checked - in Chrome the zoom function displays in native image resolution, but in IE10 it zooms in too much. I don't have Firefox.

OS: Windows 7 Professional 64bit, all the latest updates.

 

The pen is mightier than the sword. But if you literally want to have some impact, use a typewriter

My gallery   My freestuff


svdl ( ) posted Mon, 07 October 2013 at 5:48 PM

Tina, I figured out what was wrong in IE. It was user error - I had the zoom function of IE at 135% instead of at 100%. So there is nothing wrong with the zoom!

My excuses to the developers.

The pen is mightier than the sword. But if you literally want to have some impact, use a typewriter

My gallery   My freestuff


TinaK ( ) posted Mon, 07 October 2013 at 7:02 PM

Oh that is good news.  I can now check this off my list.

 

Glad it is working properly for you.

Tina Kaylor

Community Manager


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