Sun, Feb 2, 9:53 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Lost files

Tuesday opened this issue on Sep 22, 2001 · 4 posts
Back to Forum Print
Tuesday ( ) posted Sat, 22 September 2001 at 7:36 PM · edited Sun, 02 February 2025 at 7:32 PM

Two of my purchases from the Marketplace (Total Hair Complete & Update and UltraSalon Hair)have been lost due to serious PC problems. I have got a new PC now but I still can't download. I still have a download button for the UltraSalon Hair(thanks to Mehndi for organising that for me), but I see that the item has now been deleted from the store. Jenifer Keeling kindly reset my download button a few days ago for the Total Hair but thanks to a bad connection and my own impatience I no longer have a download button Would it be possible to have my download button reset for The Total hair and update. and is there any way I could get hold of the Ultra Salon hair? These can be e-mailed to me at amhill@tuesday3d.fsnet.co.uk if that is easier I really miss having these files, I never even got to open the Ultra Salon hair before I lost it :o( so I really hope that someone can help Thanks

Tuesday ( ) posted Sun, 23 September 2001 at 5:15 AM

Yvette Thank you for resetting my download button for the Total hair, I've got that now I will wait to hear about the Ultra Salon hair Thanks for your help

Tuesday ( ) posted Sun, 23 September 2001 at 5:26 PM

Thank you so much I've got them both now :o)

vette ( ) posted Mon, 24 September 2001 at 7:33 PM

wonderful :)

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.