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Subject: Texture Transformer Download

hborre opened this issue on Sep 28, 2013 · 7 posts
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hborre ( ) posted Sat, 28 September 2013 at 4:20 PM · edited Wed, 30 October 2024 at 11:56 AM

Okay, is it me or is the Rendo Store having problems with zipped copies of Texture Transformer?  I just submitted an order for the software and received a confirmation, but the linked download zips are empty.  I did email the store with my account number, but maybe a moderator monitoring the forum may have a valid answer.

Morana ( ) posted Sat, 28 September 2013 at 6:01 PM

I'm having the same problem as well, zip files are empty.

lady-morana.deviantart.com

TrekkieGrrrl ( ) posted Sat, 28 September 2013 at 8:41 PM

Download it from Reality Paint's site, then input the reg file.. It'll work :)

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hborre ( ) posted Sun, 29 September 2013 at 9:40 AM

Got it resolved.  Rendo contacted me shortly with alternate links which worked beautifully.  No problems with the program.  Simply love it.

cspear ( ) posted Tue, 01 October 2013 at 9:59 AM

I had the same problem and it was speedily fixed, but it does make you wonder how it got past the two lots of quality control (the vendor's and Rendo's) that one assumes were in play.

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HeatherT ( ) posted Thu, 03 October 2013 at 7:56 AM

I just downloaded it a few minutes ago and the file was empty as well

Who do I contact please?

hborre ( ) posted Fri, 04 October 2013 at 12:19 PM

store@renderosity.com

Contact them with your order number and they will respond with an alternate link.  They have been very prompt with their solution.

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