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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order 111312904

Bossie_Boots opened this issue on Dec 06, 2013 · 3 posts
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Bossie_Boots ( ) posted Fri, 06 December 2013 at 3:04 AM · edited Thu, 26 December 2024 at 10:24 PM

Hi i have for some reason got a problem with my chronicle texture files on my mac, the file is saying alias, so god knows what i have done i am trying to redownload so i can fix it,but i cant for some reason is it because i need it reset maybe? thanks for any help you can offer ..

Lou xx

TinaK ( ) posted Fri, 06 December 2013 at 7:27 AM

Hello,

All of your downloads on your account have been reset.  Please make sure you are not running a download manager on your system.

 

 

 

 

 

Tina Kaylor

Community Manager

Bossie_Boots ( ) posted Fri, 06 December 2013 at 5:10 PM

Oh bless you thank you very much my friend x

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