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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

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Subject: Prime coupon expired?

Ian Porter opened this issue on Jul 26, 2014 · 4 posts
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Ian Porter ( ) posted Sat, 26 July 2014 at 10:39 AM · edited Sun, 24 November 2024 at 9:02 AM

Hi,

 

My Prime membership recently expired on the 24th. You sent an email on the 22nd with the following :-

Below is a Coupon Code that you can enter at checkout when you add the ** Prime Membership product** to your cart. This will enable you to save an additional 10% on the already 40% discount on Prime Membership!

0714PrimePM10P40

The code above is valid now through Thursday, July 31st and can ONLY be used once on the Prime Membership Product.

 

I have tried adding this coupon to my basket, but I get 'coupon not found or expired'

 

Please advise.

 

Best Regards

Ian

StaceyG ( ) posted Sat, 26 July 2014 at 12:26 PM

If you allowed your prime to expire before using the coupon it wouldn't work as this specific coupon was for active prime members only but if you renew your prime then send me your order ID I will refund you the 10% coupon discount you missed:)

 

 

Thanks

Ian Porter ( ) posted Sat, 26 July 2014 at 3:37 PM

Stacey,

Many thanks for your generous offer.

 

I have sent you a message with details of my prime membership oder number.

 

Best regards

Ian

StaceyG ( ) posted Sat, 26 July 2014 at 9:07 PM

Hi Ian

 

I've responded to your sitemail:)

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