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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 8:54 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Have sent two emails to store about problem with sale order no response


Kazam561 ( ) posted Wed, 27 August 2014 at 10:18 AM · edited Mon, 20 January 2025 at 8:43 AM
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Hello. I have sent two emails about having a problem with a store purchase involving the link on a sales item in my purchase order list (for downloading) not linking correctly. It's been more than 24 hours with no response. Any assistance would be greatly appreciated.

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.


TinaK ( ) posted Wed, 27 August 2014 at 12:42 PM

Hi Kazam561,

I see that StaceyG has responded to your emails.

 

Please let me know if you are still having problems.

Tina Kaylor

Community Manager


Kazam561 ( ) posted Wed, 27 August 2014 at 1:51 PM
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Hi Stacy, my sincerest apologies. I seem to have misremembered about the grab bags. I thought you clicked on the bag (in the account purchases section) to get the download. I totally had a senior moment there. My deepest apologies again. Thank you for your help and have a lovely weekend :)

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.


StaceyG ( ) posted Fri, 29 August 2014 at 7:58 PM

No problemo:)

 

Dont' forget ALL the items are back for a limited time!!! Some great free items to be had

 

 

Have a great weekend


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