The site response was so poor yesterday it took almost an hour to display the first two pages of the $5 Friday listings and look at two product pages. Lacking the ability to handle the traffic made this sale a terrible idea. Very frustrating. Isn't it pretty obvious that you wouldn't be able to display 40 odd pages and 1400 products to your full customer base in just a couple of hours? It made it particularly unfair to your North American customers who shop when the site traffic is highest. Those who provide some of the strongest support to Rendo get the wrost deal!

I'm in the same time zone as you and spent several hours here during the busiest part of the day with no slow downs.  Every page popped up instantly as I browsed the products and read the forums (I was looking for a particular product and the search utility is notoriously horrible).  I can only suggest that it was congestion or problems with your ISP.  My local provider upgraded our neighbourhood to fibre two months ago and we had pretty slow service for a week.

We apologize for this issue and I have checked the sale today and it appears that the $6.00 sale items are displaying quickly for me.  I do see that some of the $$ are not correct and I will make sure someone gets these corrected.

Re. Slow loading, I have tried to view vendor pages for items of interest and the loading takes forever and then terminates with broken pages, Renderosity is the only site I can't purchase from, DAZ and RDNA have no problems, the bottom line is Vendors are losing the chance of a sale. 

We haven't had any slow loading times since we made some changes about a week ago so what browswer and version are you using and what operating system?

Hi Stacey, thnx for the reply, I'm mostly using Firefox but sometimes use IE, my OS is Win 7.  As a point of interest tho, my problems with the site began when Renderosity changed to it's present format which accounts for my decline in purchases  from the store.  Some sections work reasonably well ie:  Freebie, Front page and Market page but when I go to a vendors product page it takes ages and ends with nothing but broken pages.  Btw, my machine is a high end gaming rig and runs online games on ultra high without lag so I know my end of things are working fine.  Thnx again for taking the time to reply Stacey, take care and I hope Renderosity can be a fun place for me again..... :0)

Can you email me some screenshots of the broken images/pages that you go to that load slow?  Stacey@renderosity.com 

Thanks

I got your email and will get with the techs.

BTW I just got your username, lol. That one took me a second but I cracked up. I like that!!

Do you have any ad blocker or pop blocker software running?  Check your browser extensions and let me know

Hi again Stacey,  looks like your Techy guys were right after all, I now have the latest version of Internet Explorer which works OK.  Sorry for being a dumbass and having too much faith in FireFox.  Thanks again for the help and I walk away with a mouthfull of humble pie.  :0)