I was wondering if there is a backlog on filling the plus RPublishing Product portion of the recent choice of coupons plus the choice of a RPublishing product promotion or if I managed to misinterpret the instructions on the second part of it.

While the coupon part worked like a charm and I picked up some very good stuff on the promotion, I've received no response on the emailing in of my Rendo username and RPublishing product choice link either via email or just the gifted product choice.  I figured I'd give it a little time just in case but it has been a few business days since the order (#112727545) was placed and the email sent.

It's okay if things are just backed up but I was curious if that was indeed the case.

Thanks bunches!

Wayii

Hello,

We have been having some email issues which seem to be fixed now. Can you please resend it and post here to be sure I got it?

We ave a meeting this morning until 1 this afternoon (CDT) so I can check then.

So sorry for the inconvenience :(

Re-sent.  :)

And thank you for getting back to me on this.  Technical issues crop up everywhere.  It's how folk respond to them to rectify matters that makes the biggest impression.

Thank you so much for re-sending that :)

I have gifted the product to you and responded to your email :)

Thank you so much again and have a wonderful week!

Thank you!  Everything's set right now. 

Hopefully your week calms down a bit.  :D

You are very welcome :)

Thank you so much...I hope so as well. LOL

Same problem here, for a purchase (112730018) made June 12.

How many business days are one supposed to wait before starting to worry?...

Hello rty,

I do not see an email from you, can you please resend it and be sure it is to store@renderosity.com

Thank you and have a wonderful day! :)

Yes, that's the address I sent it to. Anyway.

Unfortunately I'm unable to send e-mail right now. Can I send you a site mail instead?

Sure, that will be fine :)

I will get to it first thing in the morning and respond back to you through site mail :)

Great, thank you. I just sent you a site mail.

You are very welcome...thank you :)

I see it and will take care of it here within the next few minutes:)

Got it, thank you again.

You're very welcome :)

It seems I'm in the same boat. I made a purchase on June 11 and I sent the email shortly after. I know you're busy so I thought I'd give it a week.

I do not see an email from you, can you please resend it and be sure it is to store@renderosity.com

Thank you and have a wonderful day! :)

Happening to me too. I sent email for purchase #112731361 June 14 and haven't heard back yet. Resending now - can you let me know here if it's not received? Thanks. 

Thanks for letting me know, Kristi. I just sent another email.

You're welcome yojoza :)

jakiblue, can you please tell me if you still dis not hear back? You can send it directly to me through sitemail if you'd like :) Send it to kristis please :)

Thank you and I hope you all have a wonderful week!

Thanks again, Kristi, especially for taking care of this over the weekend. The item is in my account now.

Have a wonderful week as well!

I almost forgot about this offer. Checked my wishlist and see several RPublishing items, but some are by "RPublishing" while others also include a vendor name ("RPublishing, Vendor Name"). Are all included in this offer?

As long as RPublishing is listed as the first vendor, we can issue the product to you :)

You are very welcome yojoza :)

As long as RPublishing is listed as the first vendor, we can issue the product to you :)

Great, thanks! :)

You're welcome yojoza :)

jakiblue, can you please tell me if you still dis not hear back? You can send it directly to me through sitemail if you'd like :) Send it to kristis please :)

Thank you and I hope you all have a wonderful week!

Hi KristiS, 

No I still haven't heard anything yet - I checked my spam filter also just in case. 

I shall sitemail you now. :D