Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 07 1:50 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Sitting here waiting for this post to be noticed and the issue corrected doesn't put one in much of a 'shop here' mood. The items that I bought were needed for an image and since this issue of 'paid for but you can't yet have it' doesn't seem important enough for quick attention from Rendo, frankly, I do consider this a good advertisement for shopping elsewhere.
Hello,
The delay is on Paypal's side as they have updated their system and ever since then there has been an occasional delay in them marking orders as "paid".
We are sorry for the inconvenience as since this is on their side, there is no way we can improve this.
Warmest Regards,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
Hello - not sure what the glitch is here but the download for this order is still pending. I have the email from paypal that this is paid. Thank you in advance. :)
Linda