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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 1:25 am)

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Subject: #112749237 Download pending

jakiblue opened this issue on Jul 25, 2015 · 4 posts
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jakiblue ( ) posted Sat, 25 July 2015 at 12:58 AM · edited Sun, 22 September 2024 at 1:20 AM

Just purchased via Paypal for order #112749237 and it's in the dreaded "download pending' stage. How long before I can download as I do need to use this product today. 

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KristiS ( ) posted Sat, 25 July 2015 at 8:52 AM

Hello,

I see your order has been marked as paid and you have successfully downloaded your product.

Please note this delay is something we are trying to work through with Paypal as ever since they have done updates on their site, there has been a delay in their system communicating to ours that payment has been made.

Thank you so much and have a wonderful weekend! :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

jakiblue ( ) posted Sat, 25 July 2015 at 7:44 PM

Thank you Kristi 

:)

KristiS ( ) posted Sat, 25 July 2015 at 11:36 PM

You are very welcome :)

Have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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