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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Coupon is broken!!

nakamuram opened this issue on Sep 21, 2015 · 10 posts
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nakamuram ( ) posted Mon, 21 September 2015 at 2:26 PM · edited Thu, 28 November 2024 at 4:14 PM

I tried to apply coupon 2015aLl314P5 (14% off on next purchase of $5 or more) to my purchase, but was not given the discount. Can someone help me, please?

DreaminGirl ( ) posted Mon, 21 September 2015 at 2:47 PM

Did your cart contain Prime, clearance, gift certificates, bundles or any other items the coupon is not valid for? What items did you try to use it on?


KristiS ( ) posted Mon, 21 September 2015 at 2:48 PM

Hello,

I just tested out the coupon and it seemed to be working as it should be.

Can you please be sure to enter the code in the "coupon" box with no leading or trailing spaces and hit the "apply" button to be sure it applies to your order correctly.

Please let me know if you need further assistance.

Thank you and have a nice day 🙂


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

nakamuram ( ) posted Mon, 21 September 2015 at 2:50 PM · edited Mon, 21 September 2015 at 2:53 PM

Thanks KristiS. I am trying to purchase "Glitter Sandals for Genesis 3 Females". https://www.renderosity.com/mod/bcs/?ViewProduct=111581

It is still not working, even if I try a different browser.

DreaminGirl ( ) posted Mon, 21 September 2015 at 2:57 PM

That product is not eligible for coupons. See that yellow tag next to the price? Means the vendor have opted out of that coupon


PrestonW ( ) posted Mon, 21 September 2015 at 3:05 PM

Hi,

lilflame does not participate in all coupons. If you would like this coupon to apply you should contact the vendor.

Regards, Preston

nakamuram ( ) posted Mon, 21 September 2015 at 3:06 PM

OK, thanks DreaminGirl.

KristiS ( ) posted Mon, 21 September 2015 at 3:08 PM · edited Mon, 21 September 2015 at 3:09 PM

Sorry nakamuram, I was testing it out with a different product in which that vendor does participate in all coupons which is why it was working for me...I just wanted to let you know 🙂


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

DreaminGirl ( ) posted Mon, 21 September 2015 at 3:16 PM

It might be a good idea to mention these restrictions in the coupon description 😉


PrestonW ( ) posted Mon, 21 September 2015 at 4:28 PM

We need a like button 😉👍 lol

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