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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Need refund on purchased item

david_macrae opened this issue on May 08, 2016 · 3 posts
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david_macrae ( ) posted Sun, 08 May 2016 at 6:13 AM · edited Thu, 21 November 2024 at 1:20 PM

I just purchased the "Freeway Overpass Road Set" see order #112863470.

The description says it works with poser 9+. Nowhere in the description does it say that it needs DSON to work. As it is not labelled properly you might want to change to add that into the description.

DSON does not work for me on my mac running poser 11. I have tried many times with smith micro help.

Could you please just remove thius item from my downloads and issue me a store credit.

Thank you, David MacRae

jennblake ( ) posted Sun, 08 May 2016 at 7:51 AM

I have issued an in-store credit to you for this purchase.

david_macrae ( ) posted Sun, 08 May 2016 at 7:54 AM

Thanks,

p.s. I just found street packs by Kruse which will work great for my project.

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