Thu, Nov 21, 1:20 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Need refund on purchased item


david_macrae ( ) posted Sun, 08 May 2016 at 6:13 AM · edited Sat, 26 October 2024 at 6:21 PM

I just purchased the "Freeway Overpass Road Set" see order #112863470.

The description says it works with poser 9+. Nowhere in the description does it say that it needs DSON to work. As it is not labelled properly you might want to change to add that into the description.

DSON does not work for me on my mac running poser 11. I have tried many times with smith micro help.

Could you please just remove thius item from my downloads and issue me a store credit.

Thank you, David MacRae


jennblake ( ) posted Sun, 08 May 2016 at 7:51 AM

I have issued an in-store credit to you for this purchase.


david_macrae ( ) posted Sun, 08 May 2016 at 7:54 AM

Thanks,

p.s. I just found street packs by Kruse which will work great for my project.


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.