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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 22 11:07 am)

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Subject: Price discrepancy in marketplace; Swidhelm's Robustus

leather-guy opened this issue on Jun 30, 2016 · 5 posts
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leather-guy ( ) posted Thu, 30 June 2016 at 8:21 PM · edited Sun, 22 December 2024 at 5:02 AM

Hi I was just placing an order in the marketplace, when I noticed that Swidhelm's Robustus, listed as clearance at $3.50 on the product page, and listed as $3.50 when it was in my wishlist, but shows as $9.90 when in my cart. I tried deleting it, reloading the page, and re-adding it to the cart from the product page again, and still it shows as $9.90. I went ahead and made my purchase without the Swidhelm's Robustus in the cart. Then I re-added it to the cart as the only thing in it, and again, it shows as $9.90. Can't figure where the problem is. Can you help?

jennblake ( ) posted Thu, 30 June 2016 at 10:09 PM

Hi. We are looking into this now. Please give us just a bit We think we know the issue. 😄

jennblake ( ) posted Thu, 30 June 2016 at 10:32 PM

Ok. If you remove the item from your cart and re-add it the price should show as $3.50 for you now. ;smile: Sorry for the trouble! Happy Shopping!

leather-guy ( ) posted Thu, 30 June 2016 at 10:48 PM

... Well that worked a treat! Thank you!

jennblake ( ) posted Thu, 30 June 2016 at 10:59 PM

You are very welcome. Again, sorry for the initial issue. 😁

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