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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 21 8:34 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Cancel my Order

snakegrab opened this issue on Jul 01, 2016 · 5 posts
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snakegrab ( ) posted Fri, 01 July 2016 at 9:19 PM · edited Tue, 22 October 2024 at 10:27 AM

Hi, Can you cancel my order? Order Summary - #112885720. I selected invoice and meant to pick Paypal. I would like to redo with correct payment option. Thanks.

snakegrab ( ) posted Wed, 06 July 2016 at 5:32 PM

Any update on this? I have already ordered and paid for item via PayPal but I would like to have this one canceled to make the payment emails stop. Thanks.

snakegrab ( ) posted Sat, 09 July 2016 at 7:21 AM

Sigh, can someone please stop the daily "Unpaid Order" email? I'm sooo sorry that I clicked the wrong payment option. I was distracted, the sun was glaring of my screen and there were wolfs howling outside my window when I clicked the errant checkbox. I have indeed already paid for the item via another order. Now everyday, the email arrives promptly at 7:00 am fueling my latent anxiety that there is yet something else I have overlooked. My virtual wheelbarrow is already filled to the brim with excess characters from unwanted emails. Thank You for your attention to this.

JeniferC ( ) posted Sat, 09 July 2016 at 10:33 PM

My apologies for this not already being taken care of for you. I have removed the unpaid order so the annoying emails will stop now. If you ever have issues in the future with a forum post being missed, please feel free to email store@renderosity.com and that usually will ensure a faster response.

 

snakegrab ( ) posted Sun, 10 July 2016 at 6:39 AM

Thanks Jenifer.

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