I placed my order at 6:42 a.m. EST. It is now 8:40 a.m. - I sent an e-mail an hour ago to check on the status, and I have also read the FAQ. How long do I have to wait to get my product?

Hello,

I have responded to your email as your downloads have been activated.

Thank you and have a nice day,

What FAQ?

I ordered a number of items and have no idea what happens next. They all just say "download pending". Does that mean that it's waiting for me to do something, or is there another step I need to take?

Jon

Hello,

I have sent an email to the email address you registered with which has information on how to access your downloads and some helpful links as well.

Have a wonderful day,

Same question, KristiS... Does it just take time to become active? This is a little confusing...

All first time orders have to be verified and buyer information checked for site security as well as your own. I have verified your information and sent you a welcome email. Please take a look at that. And welcome to Renderosity!

Jenn

Hello Kristis! I ve purchased for my first time I didn't get my product yet. Thanks!

Hi, I'm also having trouble downloading my purchases. May I please be verified too?

Same to me, may i also be verified?

What is going on? I paid my money, where is my product?

Your orders have been approved and verified. Welcome to Renderosity. For future reference it is always best to start a NEW thread for any issues you are having so that we do not miss your post.

Welcome to Renderosity. All orders after this will not have to be held for approval. Those are done for first orders only.

I would love to be able to download my files I just paid for. How long will this take?

An email has been sent to you

I'm so glad it's not just me that had this. I just want my stuff so I can get using it :(

we have been members for a very long time and let our prime lapse. i repurchased today without a problem, but my products purchased tonight still say they have not been paid for, i have the paypal transaction number. do we have to go through the verification again, even though we have been here for years and have purchased probably thousands of dollars worth of products??

Same here..Long time buyer, but for some reason downloads are on hold. Rendo Staff: Just drop me site male when my two purchases are "active". #112912906 #112912903.. thanks..

ours went through about a half hour later. i hope yours did too Lindsey.

Crap, so you're saying I have to spend time waiting for my downloads to become active even though my payment has been verified? This sucks.

Hello,

I have sent you an email this morning letting you know how to download your products

Please let me know if you need further assistance.

Have a wonderful weekend

I would love to be able to download my purchased files. I got your email confirming the Paypal payment. How long will this take?

wolfdd56

Hello,

I see you have successfully downloaded your items.

Please let me know if you need further assistance.

Hello same here, can i download my items, i purchased them 2 hours ago !

Hello,

I have sent you an email with the details about where to download your items.

Best Regards, Jenifer Carey Renderosity Admin

Thank you very much, have a good day !

Hello all! I'd really appreciate being able to download the items I bought, purchased them yesterday and would love to start using them :)