Thu, Nov 28, 1:29 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Please cancel order, goofed on payment method


Spit ( ) posted Fri, 27 January 2017 at 3:43 PM · edited Sat, 09 November 2024 at 7:07 AM

Please cancel order #112974565

I accidentally selected 'invoice' payment rather than PayPal. I'm going to redo it and pay.

Sorry for the inconvenience and thank you.


Spit ( ) posted Fri, 27 January 2017 at 3:51 PM

Arghhhh. Can't do anything until either payment method is changed on order (How?) or it's cancelled. The amount is added to any other order I try to place.


KristiS ( ) posted Fri, 27 January 2017 at 4:26 PM

Hello,

I have deleted this order for you as you requested.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Spit ( ) posted Fri, 27 January 2017 at 4:32 PM

Thank you very much.


KristiS ( ) posted Fri, 27 January 2017 at 4:37 PM

You are very welcome :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


jdsarduy ( ) posted Wed, 01 February 2017 at 10:10 AM

I bought Fortified Manor for DAZ studio but it was the wrong one I should have bought Fortified Manor for Poser. Is there anything I can do or you can help me with?

Thank you


KristiS ( ) posted Wed, 01 February 2017 at 1:50 PM

Hi jdsarduy,

Please send an email to store@renderosity.com providing me with your order number so I can assist you with this.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.