Mon, Jan 27, 6:52 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 8:23 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Has anyone had trouble buying stuff over the weekend using paypal?

Vortall opened this issue on Mar 19, 2017 · 5 posts
Back to Forum Print
Vortall ( ) posted Sun, 19 March 2017 at 5:50 AM · edited Sun, 12 January 2025 at 1:25 PM

I recently bought a few things, and used paypal checkout, my Paypal shows that it was charged, yet Renderosity is still stuck with "Unpaid" Status. I'm wondering if this is because I used Paypal, and that no one at Renderosity is at the Office to accept it over the weekend?

Miss B ( ) posted Sun, 19 March 2017 at 1:55 PM

I just purchased a couple of things yesterday through PayPal, and even though it wasn't instantaneous, it only took about 15 minutes for the download links to show up.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

Vortall ( ) posted Sun, 19 March 2017 at 10:55 PM

Weird, mine still says 'unpaid'.

Miss B ( ) posted Sun, 19 March 2017 at 11:03 PM

You should probably take out a support ticket so they can look into it.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

FlagonsWorkshop ( ) posted Mon, 20 March 2017 at 3:30 PM

If it still says unpaid you definitely need a support ticket. What I found was the billing page was extremely slow processing even with a gift certificate. Something was amiss.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.