I have a cart full of Clearance items I was just about to commit to an expensive GC to buy them. Acccording to the deals listing the sale price is supposed to go on until tonight.... but they've all reverted to their full clearance price.

Should I ask for help or abandon????

I want to buy the Rendo GC but not if the sale is off. And I want to buy it early in the evening in case the Rendo system burps and doesn't accept it for one of its wierd reasons known only to the system lord itself.

Yea, this is annoying.

Same here, looks like I won't be buying anything tonight :-(

Hi everyone - this is being corrected and you should see the change again soon

Thank you all and have a wonderful day,

Looks like the prices are back, but since the items that I had already placed in my cart stayed at $3.50, I hit the "buy" button and I'm not really inclined to go back and start shopping again. Definitely cost Rendo a bunch of extra sales.

On a side note, did anyone else notice how many V4 characters from major vendors had hit the clearance rack this time around? Since clearance stuff no longer discounts like regular product, it has the stupid effect of making the slower selling stuff much more expensive than the new stuff, which is sure to be the kiss of death for a lot of it...

MattGreenfield posted at 12:18PM Tue, 25 April 2017 - #4303418

On a side note, did anyone else notice how many V4 characters from major vendors had hit the clearance rack this time around? Since clearance stuff no longer discounts like regular product, it has the stupid effect of making the slower selling stuff much more expensive than the new stuff, which is sure to be the kiss of death for a lot of it...]

I noticed that too, particularly in one vendor's case a lot of her newer V4 went on clearance whereas the older ones didn't. I would have imagined it being the other way around but then I don't know what the procedure for items going on clearance is. It is a shame though because like you said, clearance items are excluded from the store sales and from coupons too. I took advantage and got a few items because the 3.50 sales are the only times I end up buying the clearance stuff in my wishlist. The newer stuff is usually cheaper.

RubyTuesday70 posted at 11:24AM Tue, 25 April 2017 - #4303460

MattGreenfield posted at 12:18PM Tue, 25 April 2017 - #4303418

On a side note, did anyone else notice how many V4 characters from major vendors had hit the clearance rack this time around? Since clearance stuff no longer discounts like regular product, it has the stupid effect of making the slower selling stuff much more expensive than the new stuff, which is sure to be the kiss of death for a lot of it...]

I noticed that too, particularly in one vendor's case a lot of her newer V4 went on clearance whereas the older ones didn't. I would have imagined it being the other way around but then I don't know what the procedure for items going on clearance is.

The basic premise is pretty simple - if a product hasn't sold any units in 90 days, it goes into clearance. If it doesn't sell any units in the following 60 days, it's gone from the store. Officially, this is "to help with over crowding in the MarketPlace as well as to try and help spur sales of products that aren't currently selling well." Unfortunately, Renderosity's own policies effectively achieve pretty much 100% the opposite of that, since while Clearance products rarely go on sale for more than 35% off, it's hard to find a month where all of the major vendors aren't running sales at a much higher discount. As a result, once an item goes into Clearance, it gets stuck in a death spiral where the only time it sells is when they run one of these $3.50 specials, because otherwise it's usually much more expensive than the non-clearance items from the same vendor. It's stupid, but a lot of Rendo polices seem to have been cribbed from a 1960's K-Mart managers' guide built around a Brick and Mortar store with physical inventory and space limitations rather than a modern web-based business dealing with virtual product. The "space saving" idea, in particular, is especially ridiculous given that Rendo has to keep hosting everything except the product's actual store page even if it's discontinued, and even there most of the front "description" pages are still kept floating in the system. Mind you, there is a cost savings involved, but it's on the accounting end, though even that should be negligible if the store software is halfway decent...

Sigh...

Now, I should note that Prime members are SUPPOSED to get 55% off Clearance items, which I think was the one of the excuses for cutting Clearance items out of sales, but that's seemed pretty hit and miss thus far... As a test I just tried a dozen of the clearance items in my cart and not a single one had the additional Prime discount applied. And even when it does work, it doesn't show that discount anywhere except after you've put it in your cart, so when you're doing a product sort by $$$, Clearance Items are always shown way out of order from items that are actually comparably priced.

To me the whole sales process at Renderosity is a bit broken. The site seems designed for phones, yet the product is high end 3D, something not generally used on phones. Prime and Clearance items do not get changed with big vendor sales and often stay at 30% or 35% off when the vendor is 50% or more. Then clearance items go away easily. I would think that one of the advantages of a digital store is that you don't really have to get rid of inventory. It's not like you're saving that much space; If someone bought it it's still going to be archived in the system.

When OOT had items on sale for 65% off recently, the 'clearance' items stuck out like a sore thumb and were priced at twice as much.

I've not tied myself to Daz yet, since I'm already tied to Smith Micro's Poser. So if Rendo gets rid of all their quality V4 stuff I won't have reason to come back here. Same to the non-Daz stuff; If it all becomes DS-4 or higher it's not compatible. I'd suggest holding the clearance stuff if not permanently perhaps for a year or two (or three) not 60 days.

****Also NOTE: ****One of the big items that I buy later on in the life of a character are the clothes and hair color and texture add-ons. The importance of these items to me is inversely proportional to how new the item is to my account. That is, the farther in time since it has been since I bought the original item, the more interested I become in add-ons for it.

Yep. The sad thing is, I'm sure they see the amount of money I spend here and think"we are doing so great!" when the truth is that I spend $4 at DAZ for every dollar I spend at Rendo. What I find really frustrating about the whole "clearance" process is that I frequently discover a product via a render that someone else has done and say "I WANT THAT" and then it turns out that not only is the item no longer in the store, but the vendor is gone as well.

You really hit the nail on the head about the add-ons and textures. Back during one of the grab bag deals, I actually "won" a bunch of textures for models that were no longer even in the store, but when I complained about it, Rendo's attitude was basically "So? It's still a real store product..." Just this afternoon I discovered some amazing spaceship models by an artist named Popgriffin in some renders on DevArt, and came over here ready to buy... And, yep, no longer here and their store account and profile have been wiped. However, since their art is still in the galleries and the add-ons for their products are still in the Freestuff section, I made a Hail Mary pass of sending a letter via the contacts, though I think the odds of it ever actually getting through are pretty low...