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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Gift Certificate issues from Friday Night

Trukn4fun opened this issue on Jun 24, 2017 · 4 posts
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Trukn4fun ( ) posted Sat, 24 June 2017 at 12:32 PM · edited Mon, 06 January 2025 at 12:48 PM

I was looking for Support - but here's the issues I bought 2 certificates last night with my points and only one displays??

DATE TYPE POINTS Jun 23rd Gift Certificate - $50 -5000 / 2nd - Jun 23rd Gift Certificate - $50 -5000

Could you please sort this out as I would like to use it today for other purchases Thanks Tom

KristiS ( ) posted Sat, 24 June 2017 at 9:34 PM

Hello,

So sorry about the inconvenience. I am going to alert the programmer.

I will send you a site mail when it is fixed.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Trukn4fun ( ) posted Sun, 25 June 2017 at 9:49 AM

Hi And Thanks I'm not sure what a programmer is going to do = how about Customer Service adding it to my account = Isn't there any customer service or support? Just askin Tom

KristiS ( ) posted Sun, 25 June 2017 at 11:36 AM

The programmer has to fix it and add it back to your account. There is no way for us to do this.

I would be more than happy to do this for you if I could, however, the programmer is needed.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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