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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 12 9:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: The things I've purchased?

Midyin opened this issue on Oct 01, 2017 · 5 posts
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Midyin ( ) posted Sun, 01 October 2017 at 2:23 PM · edited Thu, 12 December 2024 at 1:10 PM

Hi, so I've been a member here for a bit and made a few purchases. My PC took a crap recently, and I had to put in a new hard drive. that means everything I bought here is now gone. Is there a way to recover those items?

jennblake ( ) posted Sun, 01 October 2017 at 2:35 PM

Is this the same account you made those purchases on? If so, you just go to My Account and go to the order numbers and download, or go to Item List to download. 😄 Does this help?

Midyin ( ) posted Sun, 01 October 2017 at 2:37 PM

Yes, thank you very much. :)

jennblake ( ) posted Sun, 01 October 2017 at 2:40 PM

If this is not the same account you should really use just one. Let us know.

jennblake ( ) posted Sun, 01 October 2017 at 2:41 PM

I do not see any purchases under the account name you have here.

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