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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Purchases from 3-24-17 until recent are missing


Cupcake ( ) posted Wed, 08 November 2017 at 10:36 AM · edited Sun, 22 September 2024 at 2:33 PM

Hi, my list of purchases from March 24th 2017 up until yesterday have just disappered from my account. Also my Order #: 113093585 is not showing the product as well, its just blank. everything has been paid for.. so would really appreciate some help . Thank you!!


PrestonW ( ) posted Wed, 08 November 2017 at 11:43 AM

Hi,
This should be fixed for you now. The system didn't know what to do since you already own all of the items Maddelirium is giving away. Feel free to write Maddelirium via sitemail and let them know and see if they would gift you another item that you don't already own.


Cupcake ( ) posted Wed, 08 November 2017 at 11:52 AM

Hi , Thank you so much for taking a look into that. I guess I shop too much.. lol Thanks again so much for the help!


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