Sun, Sep 22, 2:20 PM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 8:32 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Purchases from 3-24-17 until recent are missing

Cupcake opened this issue on Nov 08, 2017 · 3 posts
Back to Forum Print
Cupcake ( ) posted Wed, 08 November 2017 at 10:36 AM · edited Thu, 01 August 2024 at 8:07 PM

Hi, my list of purchases from March 24th 2017 up until yesterday have just disappered from my account. Also my Order #: 113093585 is not showing the product as well, its just blank. everything has been paid for.. so would really appreciate some help . Thank you!!

PrestonW ( ) posted Wed, 08 November 2017 at 11:43 AM

Hi,
This should be fixed for you now. The system didn't know what to do since you already own all of the items Maddelirium is giving away. Feel free to write Maddelirium via sitemail and let them know and see if they would gift you another item that you don't already own.

Cupcake ( ) posted Wed, 08 November 2017 at 11:52 AM

Hi , Thank you so much for taking a look into that. I guess I shop too much.. lol Thanks again so much for the help!

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.