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Welcome to the Suggestion Box Forum

Forum Moderators: msansing

Suggestion Box F.A.Q (Last Updated: 2025 Jan 06 12:26 am)

This forum is designed for suggestions from the community on how you feel we can improve Renderosity.



Subject: Stop Being So Afraid of the World and Change Buying Policy


ItsCeo ( ) posted Wed, 22 November 2017 at 10:04 PM · edited Wed, 14 August 2024 at 11:05 AM

People purchase items and can't get them for hours or days because you have to 'authorize' the buyer? What is up with that? I can't think of any other online retailer that I can use my PayPal account and have to wait until I get 'permission' to download the item. Does PayPal make you pay a fee for insurance or something that you cannot afford to buy, are you just afraid of the world, what's going on? Your procedures on purchasing are unique in all my internet travels. I would like to understand why an internet company, purveyors of digital media, would utilize such an unsophisticated policy?


Kazam561 ( ) posted Thu, 23 November 2017 at 10:45 AM

Usually it only takes a few moments though I had a 50 minute wait recently. I got confirmations from both my payment company and from the website yet the downloads didn't refresh for quite awhile (I page refreshed the downloads often). I understand web traffic can slow the transactions down.

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.


spad007 ( ) posted Fri, 12 January 2018 at 2:38 AM

Site Maintenance happens and other things too.. But for me most times i receive conformation right away and download products with in minutes no problem.


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