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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 2:25 pm)

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Subject: Download pending

Ippotamus opened this issue on Feb 19, 2018 · 8 posts
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Ippotamus ( ) posted Mon, 19 February 2018 at 1:39 AM · edited Wed, 15 January 2025 at 10:26 PM

Greetings,

I just bought a couple of items about 30 minutes ago. You have got the money according to PayPal but I am still waiting for the download pending on the order. Can somebody clear this up please? Thank you

-renapd- ( ) posted Mon, 19 February 2018 at 4:20 AM
Site Admin

I hope your download is active by now! It's happened to me once before too.. sometimes communication of paypal and the time takes some time before you get the green light! I guess it has to do with the overwhelming traffic of this weekend! :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."

Ippotamus ( ) posted Mon, 19 February 2018 at 4:23 AM

Alas, no love in Render-ville. Download still pending.

On the plus side, that was one of the best sales ever. 😁

-renapd- ( ) posted Mon, 19 February 2018 at 5:53 AM
Site Admin

That is strange! I assume you are not a first time buyer! :)

I'll bring this thread to Jenn's attention to sort it out! :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."

PrestonW ( ) posted Mon, 19 February 2018 at 11:01 AM

Hi,
I have verified your payment and marked your order as paid. You can now access your downloads.

skinnii ( ) posted Mon, 19 February 2018 at 11:06 AM

I have an order pending also:

Order #: 113146418

PrestonW ( ) posted Mon, 19 February 2018 at 11:14 AM

I have verified and marked your order paid as well. You can now access your downloads 😃

Ippotamus ( ) posted Mon, 19 February 2018 at 3:04 PM

Sorted. Thanks oodles.

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