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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Download failing


ArtByMel ( ) posted Mon, 02 April 2018 at 11:09 AM · edited Fri, 22 November 2024 at 7:27 AM

Order ##113164174 It won't download. It gets to a little below 3 megs and fails. I've never had this before. I could really use these brushes right now, thus the reason I bought them. Can you please look into this as soon as humanely possible? I would be very grateful. I tried it twice by the way, and it failed both times.

********************************************

My store here at Renderosity.

Art By Mel


PrestonW ( ) posted Mon, 02 April 2018 at 12:05 PM

I reset your downloads. Are you using a download manager/accelerator? If so disable that and try again.


ArtByMel ( ) posted Mon, 02 April 2018 at 12:10 PM

Thanks, worked perfectly now. And no, I have never used any download managers.

********************************************

My store here at Renderosity.

Art By Mel


PrestonW ( ) posted Mon, 02 April 2018 at 12:11 PM

I am glad you got it to download 😃


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