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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Can't buy things anymore?!


sheep123 ( ) posted Tue, 12 June 2018 at 2:46 AM · edited Fri, 22 November 2024 at 10:48 AM

I can't put things into the cart. I get this message

https://imgur.com/a/5u7f8q8

I'm using chrome in windows 10. But also tried firefox...


DreaminGirl ( ) posted Tue, 12 June 2018 at 3:35 AM

I can't put things in wishlist either, get an error saying 'undefined'



Larry F ( ) posted Tue, 12 June 2018 at 3:37 AM

Yes, I'm trying to buy stuff. I have actual money - LOL! Keep getting a pop-up (dropdown?) - staging.renderosity.com Undefined.

Sure it will pass, just checking.


wimvdb ( ) posted Tue, 12 June 2018 at 3:42 AM

Same problem for me - you cannot add anything to your cart. Popup with Undefined comes up.


sheep123 ( ) posted Tue, 12 June 2018 at 4:04 AM

Ok, so its not just me. They should give a coupon for this horrible mistake kappa


nmizu ( ) posted Tue, 12 June 2018 at 5:35 AM

I cannot put a figure asset to my cart, I saw "undifined" popup too...


artificialfleshling ( ) posted Tue, 12 June 2018 at 6:17 AM

Same thing here. It's especially bad during a flash sale because DEALS!


Hellfyre71 ( ) posted Tue, 12 June 2018 at 6:29 AM

Same problem with undefined, any news when they will solve it?


MrDucky ( ) posted Tue, 12 June 2018 at 6:44 AM

Got the problem to missed some sales


CybersoxXIII ( ) posted Tue, 12 June 2018 at 7:44 AM

The store started doing this last night right about the time the new flash sale went up. I tried to put some items in the cart. Nope. Gave it to this morning to see if it was fixed. It wasn't. Tried logging off/logging on, using different browsers and... no, it's still still broken.


Torquinox ( ) posted Tue, 12 June 2018 at 9:00 AM

If you turn off js, you can add to cart and wishlist. I didn't try to process a sale that way. >_>


FlagonsWorkshop ( ) posted Tue, 12 June 2018 at 9:05 AM

Same here. I sort of get the feeling this will be at the top of the programmer's "to do" list for today....


ghostship2 ( ) posted Tue, 12 June 2018 at 9:51 AM

They must have changed something in the last couple of days since I'm having other issues with Marketplace.

W10, Ryzen 5 1600x, 16Gb,RTX2060Super+GTX980, PP11, 11.3.740


FlagonsWorkshop ( ) posted Tue, 12 June 2018 at 10:37 AM

Your wallet is no longer safe. You can put things in the cart again ;)


PrestonW ( ) posted Tue, 12 June 2018 at 12:23 PM

This issue has been fixed! Sorry for the inconvenience.


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