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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Can't buy things anymore?!

sheep123 opened this issue on Jun 12, 2018 · 15 posts
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sheep123 ( ) posted Tue, 12 June 2018 at 2:46 AM · edited Fri, 22 November 2024 at 11:14 AM

I can't put things into the cart. I get this message

https://imgur.com/a/5u7f8q8

I'm using chrome in windows 10. But also tried firefox...

DreaminGirl ( ) posted Tue, 12 June 2018 at 3:35 AM

I can't put things in wishlist either, get an error saying 'undefined'


Larry F ( ) posted Tue, 12 June 2018 at 3:37 AM

Yes, I'm trying to buy stuff. I have actual money - LOL! Keep getting a pop-up (dropdown?) - staging.renderosity.com Undefined.

Sure it will pass, just checking.

wimvdb ( ) posted Tue, 12 June 2018 at 3:42 AM

Same problem for me - you cannot add anything to your cart. Popup with Undefined comes up.

sheep123 ( ) posted Tue, 12 June 2018 at 4:04 AM

Ok, so its not just me. They should give a coupon for this horrible mistake kappa

nmizu ( ) posted Tue, 12 June 2018 at 5:35 AM

I cannot put a figure asset to my cart, I saw "undifined" popup too...

artificialfleshling ( ) posted Tue, 12 June 2018 at 6:17 AM

Same thing here. It's especially bad during a flash sale because DEALS!

Hellfyre71 ( ) posted Tue, 12 June 2018 at 6:29 AM

Same problem with undefined, any news when they will solve it?

MrDucky ( ) posted Tue, 12 June 2018 at 6:44 AM

Got the problem to missed some sales

CybersoxXIII ( ) posted Tue, 12 June 2018 at 7:44 AM
Online Now!

The store started doing this last night right about the time the new flash sale went up. I tried to put some items in the cart. Nope. Gave it to this morning to see if it was fixed. It wasn't. Tried logging off/logging on, using different browsers and... no, it's still still broken.

Torquinox ( ) posted Tue, 12 June 2018 at 9:00 AM

If you turn off js, you can add to cart and wishlist. I didn't try to process a sale that way. >_>

FlagonsWorkshop ( ) posted Tue, 12 June 2018 at 9:05 AM

Same here. I sort of get the feeling this will be at the top of the programmer's "to do" list for today....

ghostship2 ( ) posted Tue, 12 June 2018 at 9:51 AM

They must have changed something in the last couple of days since I'm having other issues with Marketplace.

W10, Ryzen 5 1600x, 16Gb,RTX2060Super+GTX980, PP11, 11.3.740

FlagonsWorkshop ( ) posted Tue, 12 June 2018 at 10:37 AM

Your wallet is no longer safe. You can put things in the cart again ;)

PrestonW ( ) posted Tue, 12 June 2018 at 12:23 PM

This issue has been fixed! Sorry for the inconvenience.

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