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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: ** Buy The Morgana Teddy, get another package from store FREE-Not Received

Borgtrekker12 opened this issue on Aug 17, 2018 · 4 posts
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Borgtrekker12 ( ) posted Fri, 17 August 2018 at 2:33 AM · edited Thu, 07 November 2024 at 8:49 AM

Hi, so i made the purchase on order# 113222558 on 8/14 but I have not received the free item... I have written to Rhiannon on this also via Sitemail but have not received a response, thus the reason I am asking the forum in hopes of getting it resolved...

Has anyone else had this same problem and if so how was it resolved?

Thanks.

-renapd- ( ) posted Fri, 17 August 2018 at 4:42 AM · edited Fri, 17 August 2018 at 4:43 AM
Site Admin

I've just noticed you mention the 14th... have you checked your GIFTS tab at your account?

That's where the gifts show! :)

Rena

Offer expired on 11:59 cdt the 14th... I hope you're not on another time zone and you missed the offer by a few hours...

https://www.renderosity.com/august-2018---rhiannons-bogo-new-release--cms-20503



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"Collect moments, not things."

PrestonW ( ) posted Fri, 17 August 2018 at 9:28 AM

Hi, I sent you an email regarding this 😃

Borgtrekker12 ( ) posted Fri, 17 August 2018 at 10:34 PM

PrestonW posted at 8:34PM Fri, 17 August 2018 - #4334917

Hi, I sent you an email regarding this 😃

Thanks Preston, i just e-mailed you my selection.

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