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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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Subject: Order#: 113251438

Kerantli opened this issue on Oct 29, 2018 · 5 posts
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Kerantli ( ) posted Mon, 29 October 2018 at 6:59 PM · edited Fri, 02 August 2024 at 6:15 AM

Morning/Afternoon/evening

I ordered this about 30 minutes ago (at time of writing) and it's showing as unpaid even though I've had a confirmation email via paypal that it was paid, and the money is showing as being taken from my paypal balance. Is there anything someone can do so I can get my items?

willdial ( ) posted Mon, 29 October 2018 at 7:13 PM

I'm having the exact same problem. It's been over an hour since I placed my order. I have a paypal confirmation number.

willdial ( ) posted Mon, 29 October 2018 at 10:42 PM

It took a few hours, but Renderosity eventually the payment. Kerantli, did your payment eventually get through?

Kerantli ( ) posted Tue, 30 October 2018 at 5:09 AM

It did, about 2 hours after posting

PrestonW ( ) posted Tue, 30 October 2018 at 11:03 AM

PayPal was having issues yesterday. I apologize for the delay in getting your products.

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