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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Halcyone Summer Outfit for G8f

bjoru opened this issue on Nov 20, 2018 · 5 posts
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bjoru ( ) posted Tue, 20 November 2018 at 2:48 AM · edited Thu, 09 January 2025 at 9:39 AM

I bought this package, but none of the included poses works for the shirt. Upper arm and shoulders comes through the shirt in every pose. I have tried to mail this problem to the mailaddress in the readme-file for the product, but no answer so far.. What more can I do with this problem?

PrestonW ( ) posted Tue, 20 November 2018 at 9:53 AM

Hi,
I emailed the vendor to see if they could come in here and help you. Also have you tried sending them a sitemail by chance? If not you may want to do that as well.

bjoru ( ) posted Mon, 26 November 2018 at 3:41 AM

I have not heard anything yet, so I just did what you suggested, sendt a sitemail. If nothing happens, will I get my money back because of something wrong with the Item I bought?

PrestonW ( ) posted Mon, 26 November 2018 at 10:36 AM

They have not responded to me either. If you would like a refund I will be happy to issue an instore credit for it. Just let me know the order number 😃

bjoru ( ) posted Wed, 28 November 2018 at 6:16 AM

Funny, I cant find the product in my list at your place, bought it 27. october 2018. But I just got an answer from Halcyone, so everything is ok now, thanks!

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