Sat, Sep 21, 12:41 AM CDT

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order #113272611


carlos17 ( ) posted Wed, 12 December 2018 at 1:14 PM · edited Sat, 21 September 2024 at 12:20 AM

I placed the order listed above which I intended to pay for using a gift certificate. But I forgot to enter the gift certificate number when I placed the order. Yes. Dumb. Naturally the order is listed as unpaid.

Can you walk me through how I can fix this, or, if it can only be done at your end, can you fix it for me?

Thanks!


PrestonW ( ) posted Wed, 12 December 2018 at 2:31 PM

Hi,
I have deleted this order. You will need to go and make the purchase again.

Preston


carlos17 ( ) posted Wed, 12 December 2018 at 2:38 PM

Thanks! Sure appreciate your help.

Merry Christmas!


PrestonW ( ) posted Wed, 12 December 2018 at 2:41 PM

No problem. Merry Christmas to you as well!


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