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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order #113271603


Desty_Nova ( ) posted Thu, 13 December 2018 at 2:01 AM · edited Sun, 29 October 2023 at 12:47 PM

its on download pending for since 3 days. I payed with paypal and the paid status switched to green immediately - so there shouln't be a problem. I wrote to customer support but didn't receive an answer. Maybe I'll have more luck here.

thanks


PrestonW ( ) posted Thu, 13 December 2018 at 9:30 AM · edited Thu, 13 December 2018 at 9:30 AM

Hi, There was an error with the system marking this as paid. I have remarked this order as paid and you should now be able to download your file.

Regards,
Preston


Desty_Nova ( ) posted Thu, 13 December 2018 at 9:39 AM

great, it worked thx alot.


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