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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 28 7:17 am)

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Subject: rewards store temporarily down

Photonflash1 opened this issue on Dec 13, 2018 · 7 posts
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Photonflash1 ( ) posted Thu, 13 December 2018 at 10:25 AM · edited Sun, 29 September 2024 at 12:23 AM

I've been trying to purchase gift certificates with my rewards points several times this AM. I receive the message, "Sorry, the rewards store is temporarily unavailable. Please try again later." I have items in my cary on sales that I don't want to expire. When will the store be back up?

PrestonW ( ) posted Thu, 13 December 2018 at 10:59 AM

I am not sure how long this will be down. I know the programmers are working on things at this time.

PrestonW ( ) posted Thu, 13 December 2018 at 11:20 AM

I just got word that it will be back up in a few hours.

fred333 ( ) posted Thu, 13 December 2018 at 12:09 PM

Still down and it's 18:00 here - not sure what the time is at Renderosity though. Could be 11:21 AM

Lyne ( ) posted Thu, 13 December 2018 at 2:32 PM

sheesh! Right when I need it...12:30 PM PDT here

Life Requires Assembly and we all know how THAT goes!

PrestonW ( ) posted Thu, 13 December 2018 at 4:49 PM

This should now be working 😃

CharlieJudge ( ) posted Fri, 14 December 2018 at 9:27 AM

PrestonW posted at 9:23AM Fri, 14 December 2018 - #4341744

This should now be working 😃

Don't know if you can purchase yet but it still is not transferring my points (even for purchases made 2 days ago) from 'pending' to 'active' So, of course I can't use them to purchase a gift certificate.

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