Fri, Nov 22, 10:59 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: New Category


gypsyangel ( ) posted Wed, 16 January 2019 at 2:44 PM ยท edited Sat, 16 November 2024 at 9:34 AM

Could you find it in your hearts to start a new category that ONLY has merchant resources? The current merchant resource search turns up page after page after page after page after page of things that are decidedly NOT merchant resources because the vendor tagged them that way, stating they are NOT resources. It's a waste of time and a huge source of frustration when all I want to do is give you my money. More often than not, I just close my browser and go look elsewhere. Like today, for instance. If I have to look at another resource that isn't, I think I may start screaming and never stop. ๐Ÿ˜€ Thanks!!



jennblake ( ) posted Thu, 17 January 2019 at 11:39 AM

Hi. ๐Ÿ˜„

can you send me an email to jennblake@renderosity.com with a few links to items that you see in there that cannot be used as a MR?? Please? I don't want to call anything out in the forums..but i definitely want to look into it. :Smile: please?


gypsyangel ( ) posted Thu, 17 January 2019 at 9:17 PM

Sure...



jennblake ( ) posted Fri, 18 January 2019 at 9:38 AM

Thank you. ๐Ÿ˜„ Got it and reviewing it now.


jennblake ( ) posted Fri, 18 January 2019 at 4:54 PM

Ok. the items you are showing me do not have Merchant Resource department on them. So I assume you are doing a search for Merchant Resource and coming up with these items? The search function scans product name, product department and product description. All of the ones you are sending me have "this is not a merchant resource" in the description, BUT they do not have Merchant Resource in the title and they are not in that description. So that is why I think you may be finding them via search? and it is finding the this is NOT a merchant resource statement and pulling them back on your search terms.

The best way to find merchant resource items is to go to Marketplace/Departments/Merchant Resources ๐Ÿ˜„ Give that a try? Hope this helps! ๐Ÿ˜„


FlagonsWorkshop ( ) posted Tue, 05 February 2019 at 9:47 AM

I think that was the question gypsyangel was asking in the beginning. She didn't know there was a category for it under departments and was asking if one could be created. You guys know where all this stuff is, we customers sometimes need directions ;)


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.